Privacy Policy

Last Updated: January 6, 2026

At Panegang, protecting your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order. By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit our website or make a purchase, we may collect personal information that you provide directly to us. This includes your name, email address, shipping address, and payment details. We also collect information automatically, such as your IP address, browser type, device information, and browsing behavior on our site. Additionally, we keep a record of your orders and interactions with our website to provide better service and support.

How We Use Your Information

The information we collect is used to process and fulfill your orders, communicate with you about your purchases or inquiries, and provide customer support. We may also use your information to improve our website, customize your shopping experience, and understand trends in customer behavior. If you opt in to receive newsletters or promotional offers, we will use your information to send updates about new products, promotions, and other news related to our store.

How We Protect Your Information

We take the protection of your information seriously. All sensitive data, including payment information, is encrypted using secure technologies. Access to personal information is limited to employees and partners who need it to provide our services. We maintain physical, technical, and administrative safeguards to protect against unauthorized access, disclosure, or alteration of your personal information.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with shipping providers to deliver your orders and with payment processors to complete your transactions. In rare cases, we may disclose information if required by law or to protect our rights, property, or safety.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, recognize returning visitors, and analyze website traffic. You can manage or disable cookies in your browser settings, though some website features may not function properly if cookies are turned off.

Your Rights

You have the right to access the information we hold about you, request corrections if it is inaccurate, and request deletion of your personal data, subject to legal or business retention requirements. You may also choose to unsubscribe from marketing communications at any time by following the instructions provided in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: support@panegang.com
Support Hours: 8:00 AM - 5:00 PM, PST, Mon - Fri
Address: 2248 Wandering Ridge Dr, Chino Hills, CA 91709, United States