Terms of Service

Introduction

Welcome to panegang, your go-to destination for high-quality, story-driven hoodies and sweatshirts designed for comfort., confidence, and everyday style. These Terms of Service (“Terms”) govern your access to and use of the website www.panegang.com, as well as any related services, products, and communications provided by panegang.

By visiting our website, browsing our collections, creating an account, placing an order, or otherwise engaging with panegang, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services immediately.

1. Eligibility

To use our website and place orders, you must:

• Be at least 18 years old or have permission from a legal guardian
• Provide truthful and accurate information
• Use the site only for lawful, personal, and non-commercial purposes

We reserve the right to deny or terminate access to anyone for any reason, particularly for violations of these Terms.

2. Account Creation and Responsibilities

While creating an account is not required to browse our site, it is encouraged for a smoother checkout experience and access to exclusive offers.

When you create an account with panegang:

• You are responsible for maintaining the confidentiality of your account login credentials.
• You agree to notify us immediately if you suspect any unauthorized use of your account.
• You are responsible for all activity that occurs under your account.

Panegang is not liable for any loss or damage resulting from unauthorized account access.

3. Product Information and Availability

We strive to display accurate and up-to-date information about all products on our site, including pricing, colors, sizes, descriptions, and availability. However:

• We cannot guarantee that your device’s screen will display colors accurately.
• Product availability is subject to change without notice.
• We reserve the right to discontinue or limit the quantity of any product at any time.

All prices listed are in U.S. Dollars (USD) and are subject to change at our discretion.

4. Orders and Payments

When placing an order through www.panegang.com, you agree to:

• Provide complete and accurate billing and shipping information
• Authorize the total amount of the transaction to be charged to your selected payment method
• Accept responsibility for any applicable taxes and shipping fees

We reserve the right to refuse, cancel, or limit orders that we believe may be fraudulent, suspicious, or intended for resale.

For details on accepted payment methods, please review our Payment Methods page.

5. Shipping and Delivery

Panegang currently ships exclusively within the United States. Orders are processed within 1-2 business days and typically delivered within 3-5 business days via reliable carriers such as USPS, UPS, or FedEx.

Please review our Shipping Policy for full details on delivery timelines, shipping fees, tracking information, and delays.

You are responsible for providing a correct and deliverable shipping address. We are not liable for lost shipments due to incorrect addresses.

6. Returns, Refunds, and Exchanges

Your satisfaction is our priority. We offer a fair and straightforward return and exchange process within 30 days of delivery, subject to eligibility.

Products must be unworn, unwashed, and returned in their original condition with tags attached.

Customized or final sale items may not be eligible for return.

For complete terms and instructions, visit our Refund and Returns Policy and Exchange & Cancellation Policy.

7. Intellectual Property

All content featured on www.panegang.com, including but not limited to text, images, graphics, logos, videos, product designs, and website layout, is the exclusive property of panegang or its licensors and is protected under U.S. and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from our website without prior written consent from panegang.

Use of our branding, logos, and product images for commercial purposes without permission is strictly prohibited.

8. User Conduct

You agree not to use our website in any manner that:

• Is unlawful, misleading, or harmful to others
• Harasses, threatens, or abuses other users or our staff
• Attempts to gain unauthorized access to our systems or customer data
• Introduces viruses, malware, or any other malicious code
• Violates any applicable local, state, national, or international law

We reserve the right to investigate and take appropriate legal action against any user who violates these Terms, including removing access, suspending accounts, and reporting activity to law enforcement.

9. Disclaimer of Warranties

Panegang provides all products and services “as is” and “as available.” While we strive for excellence in every step, we do not guarantee that:

• The website will be error-free or uninterrupted
• Product descriptions or images are always accurate
• Any product will meet your expectations in every case

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

10. Limitation of Liability

Under no circumstances shall panegang, its affiliates, employees, or suppliers be held liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Product misuse or unauthorized alterations
• Issues arising from third-party shipping carriers

Our total liability for any claim arising out of or relating to your use of our website or products shall not exceed the amount you paid for the specific order in question.

11. Indemnification

You agree to indemnify and hold harmless panegang, its team, partners, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the site, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States. Any disputes arising from your use of our website or services shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina.

13. Changes to These Terms

Panegang reserves the right to update or revise these Terms at any time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review the Terms regularly to stay informed. Continued use of our site following any changes constitutes your acceptance of those changes.

Last Updated: January 27, 2025

14. Contact Information

If you have any questions or concerns about these Terms or your use of our services, we’re here to help.

Panegang Customer Support
Email: support@panegang.com
Address: 6510 Edenfield Dr, Lithonia, GA 30058, United States

Thank You for Being Part of panegang

We appreciate your trust in our brand and your support of what we stand for. By shopping with panegang, you’re not just buying a hoodie or sweatshirt — you’re joining a movement built on creativity, comfort, and community.