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Shopping Information
You can use the search bar at the top of the page to type in product names, keywords, or categories like “graphic hoodie” or “oversized fit.” You can also browse by collection, color, or size using our navigation menu.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is listed on each item’s page. If your size or color is out of stock, it will be marked as “Sold Out.” You can sign up for restock notifications when available.
Yes! You can check out without creating an account. However, creating an account makes it easier to track your orders, manage returns, and access exclusive offers.
Payment Information
We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All payments are processed securely.
Absolutely. All transactions are encrypted with SSL technology. We never store your credit card details on our servers.
Yes! You can enter valid discount codes during checkout. Only one promo code can be used per order unless stated otherwise.
If your payment is declined, double-check your billing details and try again. You may also try another payment method. Still having issues? Contact your bank or email us at support@panegang.com.
Shipping and Delivery
We currently ship to all 50 U.S. states, including P.O. Boxes, APO/FPO addresses, Alaska, and Hawaii. We do not offer international shipping at this time.
We charge a flat shipping fee of $6.99 per order, no matter how many items you buy.
Orders are processed within 1-2 business days, and delivery typically takes 3-5 business days after shipping.
Once your order ships, you’ll receive a confirmation email with a tracking number and a direct link to monitor delivery progress.
Returns and Exchanges
We accept returns within 30 days of delivery for unworn, unwashed items in their original condition with tags attached. Final sale and custom items are non-returnable.
Email support@panegang.com with your order number and reason for return. Our team will provide step-by-step instructions and a return address.
Customers are responsible for return shipping unless the item is defective or incorrect. We recommend using a trackable service.
Yes! We suggest returning the item and placing a new order for the correct size or color to ensure faster service.
About Panegang Hoodies
Most of our hoodies are available from S to 3XL, depending on the design. Each product page includes a sizing guide to help you find the perfect fit.
Our hoodies are crafted from premium cotton and polyester blends to ensure durability, comfort, and a soft feel that lasts wash after wash.
Machine wash cold with like colors, inside out. Tumble dry low or hang dry. Do not bleach or iron directly on the design.
Still Have Questions?
If we didn’t cover your question here, don’t worry – we’re just one message away.
Email: support@panegang.com
Website: www.panegang.com