This Payment Methods policy outlines the forms of payment we accept and our commitment to secure transactions. By placing an order on our website, you agree to the terms herein.

1. Accepted Payment Methods

For your convenience and security, we accept the following major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

All transactions are processed in U.S. Dollars (USD). Please note that we do not accept other forms of payment, such as checks, money orders, or cash on delivery.

2. Payment Security

We are committed to providing a secure and safe shopping experience. All payment transactions on our website are processed through a secure, encrypted payment gateway.

  • Data Protection: Your financial details are protected using industry-standard security protocols, such as SSL (Secure Sockets Layer) and TLS (Transport Layer Security) encryption.
  • Information Storage: We do not store or have access to your sensitive payment information, such as your full credit card number or CVV code, on our servers. This information is securely handled and processed solely by our payment gateway to protect your privacy and security.

To prevent fraudulent transactions, your billing information must match the details associated with your payment card.

3. Payment Processing

Your selected payment method will be charged at the time your order is placed. Once your payment is successfully authorized, you will receive an Order Confirmation email.

If a payment fails for any reason, your order will not be processed. If this occurs, we recommend reviewing your payment details, ensuring the billing information is correct, or trying an alternative payment method.

4. Refunds and Cancellations

All refunds will be issued to the original payment method used for the purchase. The time it takes for a refund to post to your account may vary depending on your financial institution.

For more information regarding when a refund is issued, please refer to our Refund Policy. For details on the billing aspects of order cancellations, please consult our Order Cancellation & Modification Policy.

5. Contact Us

If you have any questions or encounter any issues related to payment, please do not hesitate to contact our support team:

  • Email: support@panegang.com
  • Support Hours: 8:00 AM – 5:00PM, EST, Mon – Fri
  • Company Name: PANEGANG LLC
  • Address: 10364 Almayo Ave APT 101, Los Angeles, CA 90064, USA

Thank you for your business.